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Financial chat bots are underrated, and here’s why.

Didier Rodrigues Lopes
5 min readJan 5, 2023

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At OpenBB, earlier this year we joined forces with OptionsFamBot. This was a bot that had a reach of over 1 Million users on Discord.

Today, OpenBB Bot is one of our more powerful products and I still think a lot of people are sleeping on it.

What is a chatting bot platform?

According to ChatGPT: “A chatbot platform is a software service or tool that enables the creation, management, and deployment of chatbots. These platforms typically provide a variety of tools and features for building, testing, and deploying chatbots, as well as options for integrating chatbots with other systems or services. Some chatbot platforms are designed to support the development of chatbots for specific industries or use cases, such as customer service, e-commerce, or marketing. Others are more general purpose, and can be used to build chatbots for a wide range of applications.”

Why are chat bots not engaging?

I believe that one of the reasons for this is because people usually associate chatbots with customer service or marketing. Not as a finalized product but as a feature.

If I ask ChatGPT about this, the main reasons are: Lack of personalized conversation, limited capabilities, poor design and high error rate.

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